California Public Utilities Commission (CPUC) – Rural Call Completion Proceeding

The CPUC opens many proceedings on telecommunication issues.  The Rural Call Completion Proceeding (I14-05-012) was opened on 5-15-2014 to look at issues related to the completion of rural calling.  In 2015 the scope was expanded to include outages, loss of dial tone and public safety issues.  With this expansion of the scope, Mendocino County became interested in becoming a party in light of the widespread outages of 2014 and 2015, and the accompanying public safety issues.

————————————————————————————————————-Important Notice: This Proceeding is currently open, and this 8-question survey was developed to provide more information for the proceeding.  Any residents who have had issues with dial tone, quality of calls, broadband outages, and especially the inability to call 9-1-1 – please let the PUC know by taking this short easy survey.  Personal information such as name, phone number, and address will NOT be made public (they will be redacted) when survey results/comments are posted.

To access the survey, please follow this link:

http://www.cpuc.ca.gov/CallCompletionSurvey/

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The county petitioned for party status in January of 2016 , and that status was granted on 4-7-16.  Since that time, there have been a lot of documents.  I have tried to post the most pertinent ones here and to keep them all in chronological order, so the most recent are at the bottom.

Becoming a party to the proceeding had the advantage of allowing a Public Participation Hearing (PPH) to be held in our county for the PUC to gather data on the issues, which was an important foundational activity.  Commissioner Catherine Sandoval traveled the state in this proceeding, holding PPHs to hear directly from rural citizens about their concerns as they related to call completion, public safety and loss of 9-1-1.  The Ukiah PPH was held on July 15, 2016 in Ukiah at the Board of Supervisor’s Chambers and had great participation, especially from our public safety officials.  These comments went directly into the public record, and were considered in the writing of the final decision by Commissioner Sandoval.  You can see the video of the entire PPH below.

Mendocino County Press Release on the PPH
PPH Agenda
PPH Complete List of speakers

 

PPH Follow up articles

Executive Office Press Release 7-19-16
Broadband Alliance article 7-18-16
UDJ article – 7-24-16

Follow up Rulings and Comments

Ruling inviting party comments on issues and themes raised during the PPH
Mendocino County Comments on Issues Raised at Public Participation Hearings – Oct 2016
CPUC Proposed Decision in Rural Call Completion.Highlighted  – November 16th, 2016
Mendocino Recommendations and Proposed Decision Recommendations. – (Informal document) Nov. 17th, 2016
Mendocino County Comments on Proposed Decision – December 5, 2016 
Mendocino County’s Reply to Carrier Comments on the PD –  December 12, 2016 

 

On 12-20-16 the Final Decision (approved at the 12-15-16 PUC meeting) was released.  This is a long 180-page document but it has a lot of good information in it.  However, for convenience I did create a short 2-page summary of the decisions found within the full document that affect public safety in Mendocino County.  These two documents are below.  Older documents are below that.

Final Decision in Rural Call Completion Proceeding – released 12-20-16
2-page Summary of Relevant Issues for Mendocino County in Final Decision – 12-29-16

 

The carriers were not happy with the Final Decision, and have since been seeking ways to undermine the Decision.  They have requested to the PUC a delay on implementation of the requirements of the Decision, a stay on the requirement, and a re-hearing on the Decision.  Mendocino County responded to each of these requests in some way.

Mendocino County response to Carrier request to delay implementation of Decision – February 2, 2017

Carrier request for a “stay” of the decision – February 10, 2017
Counter response to carrier request for a stay of the decision– February 17, 2017

Cable Association request for a repeal (rehearing) of the Decision – February 3, 2017
Mendocino County response to motion for repeal of Decision – February 22, 2017

Stay tuned for more information as it becomes available.

————————————————————————————————————-Important Notice:  This Proceeding is currently open, and this 8-question survey was developed to provide more information for the proceeding.  Any residents who have had issues with dial tone, quality of calls, broadband outages, and especially the inability to call 9-1-1 – please let the PUC know by taking this short easy survey.  Personal information such as name, phone number, and address will NOT be made public (they will be redacted) when survey results/comments are posted.

To access the survey, please follow this link:

http://www.cpuc.ca.gov/CallCompletionSurvey/

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