California Public Utilities Commission (CPUC)

The CPUC opens many proceedings on telecommunication issues.  Currently, the Rural Call Completion Proceeding (I14-05-012) is open.  If you are having issues with completing landline telephone calls, the quality of such calls, telephone and broadband outages, or inability to call 9-1-1 the CPUC wants to know.  They have an 8-question online survey available to the public to receive such feedback.  Personal information such as name, phone number, and address will NOT be made public (they will be redacted) when survey results/comments are posted.

To access the survey, please follow this link:

http://www.cpuc.ca.gov/CallCompletionSurvey/